Conholdate Enterprise Support
Access to the Conholdate Paid Support Helpdesk system with Enterprise Support status. Post up to 6 incidents per year. Assign multiple accounts access to the Paid Support Helpdesk.
- 24 hour guaranteed initial response time during weekdays.
- Direct email or phone communication with Conholdate senior support developers.
- Issue escalation to product development teams.
- Hotfixes delivered to address your issues.
- Buying support gives you access to the enhanced support option for a year.
- Custom agreement and administrative documentation assistance by using the Conholdate automated End User License Agreement (EULA) Wizard.
One Enterprise Support purchase covers all your Conholdate products with valid subscriptions. Enterprise support is offered to customers on Conholdate Site license types (Site Small Business, Site OEM).