GroupDocs Enterprise Support
Access to the GroupDocs Paid Support Helpdesk system with Enterprise Support status. Post up to 6 incidents per year. Assign multiple accounts access to the Paid Support Helpdesk.
- 24 hour guaranteed initial response time during weekdays.
- Direct email or phone communication with GroupDocs senior support developers.
- Issue escalation to product development teams.
- Hotfixes delivered to address your issues.
- Buying support gives you access to the enhanced support option for a year.
- Custom agreement and administrative documentation assistance by using the GroupDocs
- automated End User License Agreement (EULA) Wizard.
- One Enterprise Support purchase covers all your GroupDocs products with valid subscriptions. Enterprise support is offered to customers on GroupDocs Site license types (Site Small Business, Site OEM).